Privacy Policy
Kiwiburn Incorporated (“us”, “we”, or “our”) operates the http://kiwiburn.com/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
We use your data to provide and improve our services and communications with you. By using this Service, creating a Burning Profile in order to purchase a Kiwiburn event ticket, subscribing as a member of Kiwiburn Incorporated directly, completing any form on the website, or completing a Kiwiburn Census survey, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you. It is required that we collect certain personal information in order for you to purchase a ticket to Kiwiburn’s annual ticketed event (Kiwiburn). In order to purchase a ticket, you will need to complete a series of questions in an online form to create a Burner Profile. We may also collect information from you when you respond to our annual Kiwiburn Census.
We will use reasonable endeavours to only collect information directly from you. By Disclosing the details of another person (for example, where you are subscribing on their behalf), you are confirming the person has authorised you to disclose their information to us and that it is your sole responsibility to ensure that that person understands and consents to the collection, use and disclosure of their personal information in the manner set out in this Policy.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name as per legal identification
- Nickname/Burner name
- Phone number
- Year of Birth or Age
- Address, City/Region, Postal code
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, the referring page or website, unique device identifiers and other diagnostic data.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service, including login and logout features.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Embedded Content
Information on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are unable to control or customise the way that this embedded content uses your data – for more information, please see the privacy policies of the companies providing embedded content.
Social Media Features
The Service includes Social Media Features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.
Use of Data
Kiwiburn Incorporated uses the collected data for various purposes:
- To provide information and services to you.
- To contact you or respond to your queries.
- To display, maintain, and update the content of the website.
- To maintain the integrity of the ticketing system for Kiwiburn Incorporated.
- To provide analysis or valuable information so that we can improve the services provided.
- To monitor the usage of the Service.
- To detect, prevent and address technical issues.
- Transfer of Data.
- To tailor your experience of the website and our communications to you.
- To aid in a complaints process in an instance where the Terms and Conditions of Entry have potentially been breached.
- To send information about promotions, regular email communications or newspapers outlining news, launches, services or events.
Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Kiwiburn Incorporated will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
We do not disclose contact information about you publicly or to other third parties by us unless it is authorised or required by law (or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us in relation to the Websites) or as otherwise outlined in this policy.
From time to time, we will also disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, such as account, ticketing and billing, event promotion, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services contracted to us so that we may service you.
We may also disclose aggregated data (in a form that does not identify you individually):
- to our advisors for the purposes of conducting user experience analysis;
- in the case of aggregated data from the Census, to Kiwiburn attendees for the purposes of education and improving user experience.
While we store the majority of the personal information that we collect from you in New Zealand, we may from time to time store some of the information in computer servers located in Europe and/or the United States. We will take such reasonable steps to ensure that the overseas recipient does not breach the New Zealand Privacy Principles.
Protecting and Maintaining Personal Information
We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
Certain parts of the Websites (such as those parts that require you to provide us with your credit card number) provides the ability for you to transmit information to our Websites in an encrypted form by using secure socket layer technology (SSL).
However, other parts of the Websites are not protected by any form of encryption to protect information you send from your computer to us over the Internet. Further, no method of transmission over the Internet, or method of electronic storage, is 100% secure. In light of this, we cannot ensure or warrant, and do not warrant, the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk. If you have any questions regarding security you can contact us at privacypolicy@kiwiburn.com.
If you use our Websites to link to another site we encourage you to view their terms and conditions of use, privacy policies and security statements before disclosing any of your personal information on those sites.
Mailing List
We may use your personal information to provide you with material, news and communications from time to time about services, events and information available to you from us. This information will only come from us. We will never on-sell your personal information to other providers without your consent.
You may opt out of receiving promotional materials from us at any time by contacting us at privacypolicy@kiwiburn.com or by following the ‘unsubscribe’ link on the relevant promotional emails.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Accessing Personal Information
It is your responsibility to advise us of any changes to your personal details to ensure we can keep our records accurate and up to date. If you wish to access the information we hold about you, please submit a request to privacypolicy@kiwiburn.com. If you believe that the personal information we hold about you is incorrect, you are entitled to request amendment of such information. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it. You may also request that we delete the personal information that we hold about you. Please note that if we delete your contact information, we may not be able to provide you with the subscribed service.
If you request us not to use personal information in a particular manner or at all, we will adopt reasonable measures to observe your request but we may, to the extent permitted by law, still use or disclose your information if you subsequently consent to the disclosure or we believe the use or disclosure is reasonably necessary to assist a law enforcement agency or as otherwise required or authorised by law. If you know the information we hold about you is not accurate or complete, please notify us. We will respond to requests for access within 30 days.
We will retain your information for as long as your subscription is active or as needed to provide you services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site (this includes Kiwiburn’s ticketing provider Quicket and the associated payments processor Stripe for example). We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children
We do not intend to collect personal data from children aged under 16. If you have reason to believe that a child under the age of 16 has provided personal data to us through our website and/or by using our services, contact us through privacypolicy@kiwiburn.com.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: privacypolicy@kiwiburn.com
Revision date – July 2019
